Flutterbys-Designs

If you have seen a product you would like to order

or would like to request I make something for you

there are a number of ways you can pay for your item .

Option 1       Paypal      Most Items are priced and have a paypal button nearby, you can make a safe instant payment simply by clicking this button. 

Many items can also be found in the webstore,your transaction is private and secure will be handled and recorded by paypal, I will not see any of you payment/card information. 

You can also pay with a credit/debit card this way.

No need to have your own paypal account.

Also if you email me with your order I will send a paypal invoice for the amount and you can follow the easy steps to making a payment.

Option 2       Cheque or Postal Order.  You can make a cheque or postal order for the full amount of your item(s) including postage

Make cheques payable to  Flutterbys-Designs   

then post to Glen  ~ Flutterbys Designs

26 Cottage Lane,Ormskirk, West Lancs L39 3NG

Postal Orders should be  posted to the same address..

and made payable to Glenys Shea

Option 3       Deposit and pay weekly/monthly scheme  On this scheme  you place an order for your item(s) we will then agree a payment plan that suits you and you then pay an initial deposit then you can make regular payments example £10/£15/£20/£50 or more when it suits you. An invoice and update of your account will be sent when each payment is received....Decide on a delivery date and when your payments are completed your order will be delivered. All payments are due before your item/s will be delivered. Contact Glen for further information or to arrange a payment account ... email Glen @  flutterbys-designs@hotmail.co.uk 

 Complaints or cancellations

Once your order has been confirmed and work has commenced any deposit is non returnable

Refunds are available if the product is faulty

Refunds are not available for any personalised items or made to order or for designs where an image is not available on the website and the item is made to your specification and the details of which have been  agreed in writing

I always endeavour to have a happy customer and in the unusual event of a customer not being happy with their product please let me know asap and I am sure we can agree a resolution

International Orders 

Any goods sent internationally will be subject to the receiving country's imported goods tax where applicable... I have no knowledge of individual country's rates and would advise any prospective international customers to make enquiries before completing your order

CUSTOMS FEES/TAXES: I am NOT responsible for any import or custom fees you may incur when your order reaches your home country destination. I have no control over this.

If you need to know how much import/custom fees are for your country, please contact your local country customs agency for this information.

PLEASE do not ask me to mark the package as a gift.

I cannot do this.

It is against International Customs Laws